GENERAL AGREEMENT

HENUA Organics Ltd (Finland)  referred to as HENUA provides the content and services available on www.henuaorganics.com.

Throughout the site, the terms “we”, “us” and “our” refer to Henua Organics.

By visiting our site and/ or purchasing something from us, (www.henuaorganics.com), you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.  If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

PURPOSE OF THE SITE

This site is created and maintained by Henua. Site is built to work efficiently as a business to customer communication platform, online sales platform for brand products as well as information source for all product and company related information.

LANGUAGE

The language of the terms and conditions is English.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

PRODUCTS AND SERVICES FOR PERSONAL USE

The products and services available on the Site, and any samples thereof we may provide to you, are for personal use only. You may not sell or resell any of the services or samples thereof, you receive from us. You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). Henua reserves the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products or services to be provided to you that we believe, in our sole discretion, may result in the violation of our Terms and Conditions.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We attempt to be as accurate as possible when describing our products on the Site. However, Henua cannot guarantee that at any given moment data posted on the webpage contains all the latest updates.

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.  

Henua cannot guarantee problem-free, uninterrupted, and secure access to the site.

PLACING ORDER

By using the website and/or placing an order on the website you confirm that you have read the terms and conditions and the privacy policy, and that you accept them. Please make sure that you have read and understood the terms and conditions before you place an order. Orders can only be placed by persons that are 18 years or older.

ORDER CONFIRMATION

After submitting your order, we will send you an order confirmation email with your order number, details of the product you have ordered from us, your payment details and delivery details. Please note that the confirmation email is an acknowledgement that we have received your order and is not an acceptance of the order.

ACCEPTANCE AND SHIPPING CONFIRMATION

Please note that all orders placed by you are subject to acceptance by us. We may, at our discretion, choose not to accept your order for any reason whatsoever without any liability to you. Once the order has been processed, a shipping confirmation email will be sent with all relevant information about your order. The shipping confirmation is our acceptance of your order. If a product is unavailable, we will contact you shortly, by email. If we already have received payment for such product we will refund you the amount of the purchase.

SHIPPING AND RETURN

Please read more about shipping and return from here.

PAYMENT TYPES

You can use any of the payment types listed below to pay for your order. You will be offered to choose a payment method at the checkout.

  • Visa

  • Mastercard

  • American express

  • Paypal

We take security of your payments very seriously, therefore your details are safe with us. To protect transactions from fraud, all credit and debit card holders are subject to validation and authorisation by both us and the card issuer.

Card payments are made through secure SSL-encrypted payment form from which the data is forwarded encrypted to the credit company. None of the card information is stored in the system. When paid with online bank credentials the customer is directed to Finnish online banking payment services where the transactions are registered safely in each bank’s own payment system.

PAYMENTS WITH GIFT CARDS AND DISCOUNT CODES

If you would like to use a Gift card to pay for your order or you have a discount code, please enter your code at the checkout.

If you have any questions, please contact our info@henua.fi.

INTELLECTUAL PROPERTY

All information and content available on the Site, including but not limited to trademarks, logos, service marks, text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation and organization thereof (collectively, the "Content") is the property of Henua, our affiliates, partners or licensors, You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this copyright permission notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, duplicate or otherwise distribute the material to others without prior consent from Henua. You may not modify the material in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied. For press enquiries, please contact info@henua.fi

SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

PRICING POLICY

Prices on www.henuaorganics.com checkout are all in EUR, however you can choose display prices in local currency thruout your visit on the site. Although we try to always keep our prices updated we cannot guarantee that the prices displayed at the time you submit your order are the correct prices applicable to the products at that time. If we receive an order from you indicating different price than that on the website at that time, we will contact you and offer a chance to cancel your order. If we fail to contact you on short notice, your order will automatically be treated as cancelled and you will receive a full refund of any payments made with regard to the particular order.

All prices shown in our website include tax 24%. If ordering to countries outside EU, taxes will be removed at checkout automatically. There can be additional duties and taxes applied upon receipt of your shipment. These duties and taxes are to be paid by the recipient. Henua Organics is not required to inform customers of such additional costs and is not required to refund such costs to customer.

USER RESPONSIBILITIES

In the access or use of the Site, you shall comply with these Terms and Conditions and the special warnings or instructions for access or use posted on the Site. You shall act always in accordance with the law, custom and in good faith. You may not make any change or alteration to the Site or any Content or services that may appear on this Site and may not impair in any way the integrity or operation of the Site. Without limiting the generality of any other provision of these Terms and Conditions, if you default negligently or wilfully in any of the obligations set forth in these Terms and Conditions, you shall be liable for all the losses and damages that this may cause to Henua, our affiliates, partners or licensors.

THIRD PARTY LINKS

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

LIMITATION OF LIABILITY

You agree that, fully according to applicable law, Henua will not be responsible or liable (whether in contract, negligence or otherwise), under any circumstances, for any interruption or error occurring from your use of the Site.

You agree that, fully according to applicable law, Henua will not be responsible or liable (whether in contract, tort (including negligence) or otherwise), under any circumstances, for any (a) interruption of business; (b) access delays or access interruptions to the Site; (c) data non-delivery, misdelivery, corruption, destruction or other modification; (d) loss or damages of any sort incurred as a result of dealings with or the presence of off-website links on the site; (e) computer viruses, system failures or malfunctions which may occur in connection with your use of the site, including during hyperlink to or from third party websites (f) any inaccuracies or omissions in content or (g) events beyond our reasonable control.

Henua will not be liable for any indirect, special, incidental, or consequential damages of any kind (including lost profits) related to the Site or your use thereof (or inability to use the site) regardless of the form of action whether in contract, tort (including negligence) or otherwise, even if we have been advised of the possibility of such damages.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless Henua organics and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

GOVERNING LAW

These terms and conditions are governed by the laws of Finland (excluding the international sale of goods act). Any disputes pertaining to these terms and conditions will be exclusively referred to the district court of Helsinki, as the court of first instance. Please note that you can also file possible claims against Henua before the national board for consumer disputes (arn).

CONSENT TO RECEIVE NOTICES VIA EMAIL

By accepting these Terms and Conditions you consent to receive notifications, agreements, order updates and other communications (collectively „notifications”) from us electronically via e-mail or by postal service. You agree that any notifications sent to you via e-mail or postal services comply with rules and regulations applicable to such communication in writing. If you do not agree to receive notification from this Site, please discontinue the use of the website and its services as henua can not provide full service to users that can not receive notifications from the Site.

Please note that notifications mentioned in this section are not related to any elective marketing information that you can consent to receive electively throughout the Site.

GENERAL

Henua reserves the right to revise the terms and conditions at any time. The date of the latest update is found in the final section of the terms and conditions. Users are responsible for keeping themselves updated with such changes. Please note that the terms and conditions valid for your order is always the terms and conditions that is in effect as of the time that you place your order and not a later version.

You agree that these Terms and Conditions represent the complete and up to date agreement between You and Henua, regarding your use of this Site and any of its contents.

VIOLATION OF RULES

Henua reserves the right to seek all solutions available at law and in equity for violations of these terms and conditions, including the right to block access to the site. Individuals violating the restriction of password-protected areas of the site may be subject to prosecution.

FORCE MAJEURE

Henua organics, shall not be held responsible for any delays, failures to fulfil obligation or any other failures that occurred due to circumstances and obstacles that are beyond our reasonable control, which include but are not limited to strikes, governmental actions, wars or national emergencies, terrorism threats or acts of terrorism, environmental or climatic anomalies, failure of performance by a third party, internet connection issues as well as hardware and software malfunction. In the event that any such force majeure occurs we will try to eliminate the delays in the shortest time possible.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

COMPANY INFORMATION

Henua Organics  Oy
Vat number: FI28637599
PL 41, 60101 Seinäjoki, Finland
Info@henua.fi

VERSION OF THE TERMS AND CONDITIONS

If there is any conflict, ambiguity, or discrepancy between the English version and a version in another language, this version shall always prevail. The latest update of the terms and conditions of Henua was made in June 2018.